"Service is every kind of work carried out in the sense of or according to the request of a customer; in other words the "effort" to fulfil the customer’s requirements" (Wikipedia).

We take this definition as our guide, measuring our success in terms of its fulfilment. Despite all efforts towards automation and standardisation in the various service sectors, the top priority must always be to provide individual tailor-made solutions for every customer. We particularly value a high level of contractor integration.